What Do Our Customers Say About Us | Pro-Tech Waterproofing Solutions Inc.

Phone: 413-533-8217

What Do Our Customers Say About Us?

Read what our valued customers have to say about Pro-Tech Waterproofing Solutions, Inc. If you have used Pro-Tech Waterproofing to help solve a water issue, feel free to add your reviews on popular websites like Yelp, Angie's List and Google Places. We welcome your feedback.

Dear Gill, Gisele & Crew, "We just wanted to send a note to say thank you so much for all of your help and hard work solving our problem. We have had a dry basement for one month and we are very thankful. We realize that our problem was not easy. After coming home one day this week to find the outside work completed, just as had been promised, we realized how fortunate we were to have found a company like Pro-Tech. In a time when so many people complain about contractors not returning calls or not doing work as scheduled, it was refreshing to deal with Pro-Tech. Phone calls were always promptly returned and work was always done as promised. Through all of our work, the staff was professional and courteous. The job site was always cleaned up at the end of the day, and the completed work looked great. We would, without hesitation, use Pro-Tech for any future work we need done. We would also not hesitate to refer family and friends to your company.Thank you so much again." ~ Sincerely, Andy & Debbie Fuentes

"Once again, a thank you from both Townes! Everything done and in time for the summer's thunderstorms! Your brother, son (his or yours?) and all the crew of helpers did a fast, thorough and clean job from start to finish. Thank them again for us." ~ Best Regards, Dick & Peggy Towne

"Thank you for the nice job done on the hatch and the clean up of the yard. Gill and the crew were polite and good workers." ~ Thanks again, Mrs. Forry

"Know that it is not WHAT you do alone but it is also the spirit that you show while doing it. That is PRICELESS ! You're terrific!"

"Feel free to use me as a reference. You have, through your skillful artistic work, helped me increase the value and function of my home. Your combination of reliability, enthusiasm, made a potentially stressful situation tolerable."

"I want to thank you and your company, Pro-Tech for the wonderful job you did in waterproofing our basement. Your workers were all so polite and very professional. The landscaping done after the cellar was finished look better than before you began. I just love the little rock wall your men built leading to the driveway. Our basement is no nice and dry now. What a difference! We are so glad we made this investment in our home. But most of all we are glad we chose your company over the others as you gave greater attention to the finished product over and above "the call of duty" so to speak. Thanks again Ron and thanks to your workers also."

"Our basement suddenly had 6" of water in it. Pro-Tech responded quickly, did an excellent job determining the solution, and did efficient, professional work. Our basement is better now than before the problem."

"I had no idea what this job entailed when started, or all the hard work involved. I want to thank everyone for a job well done and for a great clean up. It's been a pleasure to do business with you. You did what you said, when you said you'd do it. Please express my sincere thanks to everyone who worked here."

TO: Pro-Tech Family

FROM: An ecstatic customer

SUBJECT: The impact of Pro-Tech Waterproofing Solutions on my home and life

"Please know that as a result (direct result) of your work on the menacing and destructive "water-monster" that plagued my home for many years, the quality of my property and my life has improved in priceable and priceless ways!!! Moreover, the respectful and truly pleasant nature of your crew heightens their competence...talk about a positive spirit in the workplace!!!"

"We appreciate very much the amount and the quality of the work done by Gill and his crew. I have rarely seen such a hard-working group. The quality of craftsmanship that Gill brought to the job was extremely impressive. Many thanks for doing the job so well and so efficiently." ~ Christopher Miller

"My husband Ron & I would like to take this opportunity to tell you - 1 year later - that we have been water free in our basement since you repaired, replaced our hatchway. With the type of winter we had and then the rains that we have endured, each time we would go down to the basement we would have a sigh of relief. We can't tell you how nice a feeling this is. We had heard horror stories about hatchway replacements and we kept putting the inevitable off. When we went to the home show in March 2010 and we talked with you we were really hoping you were not going to give us a bad story to tell. A year later we are so happy and are grateful to all of you for your help. Thank you. We have a dry cellar and not a drop of moisture!!" ~ Don & Ron Watson

Gisele -

I want to thank you, Ron, Josh, Gill & the crew that helped him. Everyone was so friendly and very professional. I know that it was a lot of wor, & everyone gave it 100%. I am very grateful to everyone. I was so pleased with how well everything was cleaned up after the fact, too. I never expected that they were going to put seed down afterwards, they even put it over the spot where the tree was removed! It was so nice not to have to do anything to repair the situation afterwards; I can't than you all enough. Gill was very knowledgeable about the situation, & gave me some insight into the water/drainage problem. He also helped to feel a lot better about the condition of my basement. I thin there might be hope for it yet!

Gisela Leven (Wilbraham, MA) 8/26/2012